Est. 2005. Please note that we do not sell second hand items.

Terms and Conditions

Terms and Conditions

Please read the following Website Legal Notice carefully as it contains the terms and conditions of usage of the GolfHub website located at www.golfhub.co.za ("Website") owned by GolfHub ("GolfHub") as well as other important legal notices applicable to the end user accessing the Website ("User") or ("You").

Enquiries: sales@golfhub.co.za

Website Legal Notice - GolfHub (GolfHub)

  1. Website Terms and Conditions of Usage
  2. GolfHub Information and Website Compliance 
  3. Website Privacy Policy 
  4. Terms and Conditions of Electronic Transactions 
  5. Enquiries: GolfHub Technical Contacts 
  6. WEBSITE TERMS AND CONDITIONS OF USAGE

 

The User's (Your) usage of the online information services contained on the Website constitutes Your acceptance of the Terms and Conditions of Usage contained below and Your arising obligations towards GolfHub. GolfHub may amend these Terms and Conditions of Usage at any time by posting the amended Terms and Conditions on the Website. All amended terms shall automatically become effective immediately after they are posted on the Website and any subsequent use of the site shall be governed by such amended terms. This agreement was last revised on 16 October 2017. You are advised to regularly check these Terms and Conditions for any amendments or updates.

Enquiries: sales@golfhub.co.za

1.1. Limited Liability of GolfHub:

The User understands that usage of the Website is at the sole discretion and risk of the User. GolfHub reserves the right at any time to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability, equipment needed for access or use and products made available for purchase. Notwithstanding the effort placed on maintaining the availability and accessibility of the Website, GolfHub takes no responsibility for, and will not be liable for the Website being temporarily unavailable or inaccessible.

1.2. No Warranty:

The information contained on the Website is provided by GolfHub and/or its partners, members, suppliers or agents without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of reliability, fitness for any particular purpose, timeliness, sequence, completeness, non-infringement of third party rights and/or freedom from errors or inaccuracies.

1.3. Indemnification of GolfHub:

You agree to defend, indemnify and hold GolfHub, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, damages, actions and liabilities including without limitation, your loss of profits, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use the Website or the software supporting/enabling the Website and reasonable legal and accounting fees, resulting from, or alleged to result from your use of this Website or the software supporting/enabling the Website.

1.4. Account with GolfHub:

GolfHub may terminate Your Account, delete Your User Content and/or prohibit Your further use of the Website at its sole discretion, with or without notice.

 

1.5. Unauthorised use of the Website:

The User is permitted to use the Website for lawful purposes only. Unauthorised use of the Website includes posting or transmission of data which violates or infringes in any way upon the rights of GolfHub or third parties, which is unlawful, defamatory or otherwise objectionable or which constitutes advertising of goods or services in the absence of written approval from GolfHub. Unauthorised use of this Website may give rise to GolfHub instituting a claim for damages against You and/or You may be found guilty of a statutory and/or criminal offence and/or be liable for civil damages.

1.6 Website Links:

From time to time this Website may include links to other websites. These links are provided for Your convenience for the purposes of providing further information. Such links do not signify that GolfHub endorses the website(s) linked to. You agree that GolfHub shall have no responsibility or bear no liability in relation to the content of the linked website(s).You may not create a link to this Website from another website or document without GolfHub' prior consent in writing, in which case the terms of Your linking to the Website shall be governed by the terms of your "Linking Agreement" with GolfHub.

1.7 Applicable Law and Jurisdiction:

This Agreement shall be governed by and be construed in accordance with the law of South Africa. Any dispute regarding this Agreement shall be referred to confidential arbitration in terms of the rules of the Arbitration Foundation of South Africa and such arbitration shall be conducted in English in Pretoria.

1.8 Severability:

If any provision of this Website Legal Notice is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Website Legal Notice, which shall remain in full force and effect.

1.9 Website Intellectual Property:

This Website constitutes software and content (such as text, animation, photos, video, graphics, music, sound and voice) that is the intellectual property of GolfHub and/or various third parties and subject to the intellectual property laws of South Africa. Further and to the extent that GolfHub does not own specific content or such content falls within the public domain, GolfHub may hold copyright in the selection, coordination, arrangement and enhancement of such information on the Website. No license to GolfHub intellectual property or the intellectual property of third parties has been granted to You unless otherwise indicated. The software and content may not be used in violation of the intellectual property rights of GolfHub and/or such third parties as applicable. Without limitation on the prohibitions placed on the User, the User expressly agrees not to:

1.9.1 commercially exploit, reproduce, distribute, transmit, display, publish or broadcast any Website content without the prior written approval of GolfHub or in the case of third party content, the owner of that content;

1.9.2 the User agrees not to claim or convey ownership of Website content either in its entirety or otherwise;

1.9.3 modify the Website content for the purposes of reposting to other websites;

1.9.4 alter or remove any trademark, copyright or other notice from the Website content;

1.9.5 copy or otherwise incorporate Website content into or store in any other website, electronic retrieval system, publication or other work in any form;

1.9.6 frame the Website or any part of the Website.

1.10 Unsolicited Commercial Communications:

You agree not to collect or use any Personal Information of users of the Website and/or customers of GolfHub for the purposes of transmitting and/or facilitating in the transmission of unsolicited commercial communications ("SPAM").

 

 

  1. GolfHub INFORMATION AND WEBSITE COMPLIANCE

 

The following table contains further information on GolfHub and represents the information that must be provided by GolfHub to You in compliance with Section 43 of the Electronic Communications and Transactions Act. This section of the Website Legal Notice was last revised on 31 July 2017. You are advised to regularly check this section of the Website Legal Notice for any amendments or updates.

Enquiries: sales@golfhub.co.za

NO.

QUESTION

ANSWER

1.

The full name of GolfHub

ThornTreeTrading no 3CC trading as GolfHub, duly incorporated and registered in terms of the Close Corporations Act (69 of 1984) of South Africa.

2.

GolfHub's physical address and telephone number:

620 Spes Bona Str, Unit 8, Moreleta Lifestyle Centre, Moreletapark, Pretoria

+27 (0) 795161430

3.

GolfHub’s website address and e-mail contact address:

www.golfhub.co.za

mailto: sales@golfhub.co.za

4.

The registration number of GolfHub

2004/109235/23

5.

The place of registration

South Africa

6.

The names of GolfHub Directors

Lindy Jansen van Vuuren

7.

The physical address where GolfHub will receive legal service of documents

620 Spes Bona Str, Unit 8, Moreleta Lifestyle Centre, Moreletapark, Pretoria

8.

Description of the main characteristics of the products or services offered by GolfHub

GolfHub is a golf service providing products

9.

Alternative Dispute Resolution Code

You agree that in the event of a dispute or alleged breach of the terms hereof You will work together with GolfHub in good faith to resolve the matter internally by escalating it to higher levels of management prior to resorting to arbitration.

  1. WEBSITE PRIVACY POLICY

3.1 The information we collect:

3.1.1 GolfHub and/or its authorised technology agents automatically collect information about Your visit to the Website. This information is used to make Your visit to the Website more efficient, and analysis thereof facilitates improvements made to Your experience of the Website.

3.1.2 Our external Website hosting agents and service providers may also automatically log Your "IP address" which is a unique identifier for Your computer and/or other access device.

3.1.3 Further and to the extent necessary, GolfHub may utilise Your contact information/ other Personal Information/ Personal Information of your contacts where applicable, Personal Information submitted by You may be used for the creation of an Account, processing of payment in connection with an electronic transaction, communications with You such as marketing or rendering services requested by You from GolfHub. This information may include, without limitation, Your name, e-mail address, mobile phone, landline phone details, credit card details and banking details. GolfHub will share your Personal Information only with third parties involved in the provision of the Website and Electronic Transaction facilities to You and where required to do so by law.

3.1.4 GolfHub will not monitor, edit, disclose or sell any Personal Information to third parties other than required for the provision of the services and in the ordinary course of business.

3.1.5 You agree that Your submission of Your personal information indicates Your willingness for such information to be used as discussed herein.

3.1.6 You warrant that all Personal Information supplied by You is both true and correct. In the event of any aspect of Your Personal Information changing post submission, it is Your responsibility to immediately notify GolfHub of the said changes. Notification must occur via an email sent to mailto:sales@golfhub.co.za.

3.1.7 You agree to indemnify and hold GolfHub, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, damages, actions and liabilities including without limitation, your loss of profits, direct, indirect, incidental, special, consequential or punitive damages arising out of GolfHub reliance on Your Personal Information in fulfilling an online order, should Your Personal Information contain any errors or inaccuracies.

3.2 Handling of Your Personal Information:

3.2.1 In the event that You submit Personal Information, such information shall be handled in accordance with the laws pertaining to the handling of Personal Information in South Africa.

3.2.2 To prevent unauthorised access, maintain data accuracy and ensure the appropriate use of information, GolfHub has in place policies and procedures to protect the Personal Information GolfHub collects about You such as storing Your Personal Information separately from Your credit card details.

3.2.3 Users acknowledge that records relating to the provision of Services and Personal Information may be required to be retained in terms of law, operational purposes and for evidential reasons by GolfHub and Users expressly agree to such retention and necessary access to such records by authorised GolfHub persons.

3.2.4 Your contact information and the contact information of third parties submitted by You may be used for communications such as marketing and distribution of newsletters with You and/or such third parties. This contact information includes without limitation, names, e-mail addresses and/or the name of the respective person's company.

3.2.5 If You choose to submit content for publication on the Website, which would include but is not limited to: feedback on articles, You agree for such information submitted to be published with Your name and other information You have provided to us.

3.2.6 You agree that your submission of your information indicates Your willingness for Your information to be used as discussed above.

3.3 Disclosure of personal information:

3.3.1. GolfHub may disclose personal information to comply with the law or with legal process;

3.3.2. protect and defend GolfHub’s rights, equipment, facilities, and other property;

3.3.3 protect GolfHub against misuse or unauthorised use of the Web site; and/ or

3.3.4 protect other Website Users or third parties affected negatively by Your use of the Website

  1. 4. TERMS AND CONDITIONS OF ELECTRONIC TRANSACTIONS

The following section contains the terms and conditions applicable to the electronic transactions concluded by You on the Website. This section of the Website Legal Notice was last revised on 31 July 2017. You are advised to regularly check this section of the Website Legal Notice for any amendments or updates.

Enquiries: sales@golfhub.co.za

4.1 Validity of Electronic Transaction:

4.1.1. A valid electronic transaction is concluded on:

4.1.1.1. An online order form being completed by You and successfully transmitted to GolfHub;

4.1.1.2. Receipt of payment in full by You of the amount due, owing and payable in respect of Your order; and

4.1.1.3. An Order Confirmation being sent by GolfHub to You.

4.2 Payment:

4.2.1. You may effect payment of the amount(s) due, owing and payable via:

4.2.1.1. Internet transfer;

4.2.1.2. Credit Card; or

4.2.1.3. Debit Card.

4.2.2. All payments to GolfHub must be made in South African Rand (ZAR).

Credit Card Transactions: GolfHub places reliance on the security protocols affected by its payment facility supplier, Payfast. You agree to indemnify GolfHub, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, damages, actions and liabilities including without limitation, your loss of profits, direct, indirect, incidental, special, consequential or punitive damages arising out of any security breaches which are attributable to You, third parties or Payfast.

4.3. Cancellation of Transaction:

4.3.1. GolfHub reserves the right to cancel Your transaction at its sole discretion, with or without notice. GolfHub will refund you the amounts already paid by You, subject to the Terms and Conditions outlined in section 4.6 below. You agree to indemnify GolfHub against any and/or all claims, damages, actions and liabilities including without limitation, your loss of profits, direct, indirect, incidental, special, consequential or punitive damages arising out of GolfHub cancellation.

4.3.2. You are entitled to cancel Your transaction within the period of seven (7) days of the date of receipt of the goods.

4.3.2.1. Your notice of cancellation must be affected by You to GolfHub via email, sent to sales@golfhub.co.za

4.3.2.2. In the event that the goods having been delivered to You, cancellation is subject to the goods remaining sealed and unopened.

4.3.2.3. In the event of a cancellation, You will receive a full refund, subject to the terms and conditions outlined in section 4.6 below, of the amount which You paid to GolfHub. Said amount pertains solely to the cancelled transaction.

4.3.2.4. The aforementioned refund will be paid to You within thirty (30) days of the date of cancellation.

4.3.2.5. You will be liable for any costs applicable to the return of the goods to GolfHub, as well as for an administrative fee of R200.00.

 

4.4 Product and Pricing Information on Website:

4.4.1 GolfHub undertakes to take all reasonable steps to ensure that the website accurately displays the correct pricing structures, amounts due and surcharges (which includes but is not limited to: delivery charges, VAT and Import Duties) payable.

4.4.2. GolfHub undertakes to take all reasonable steps to ensure that the website accurately displays the product availability, and models and specifications of products offered for sale.

4.4.3. Notwithstanding 4.4.1 and 4.4.2 above (i) discrepancies in pricing published and invoiced may arise from without limitation, changes in suppliers pricing, fluctuating exchange rates; and (ii) discrepancies in product descriptions and availability may arise from without limitation, model changes and supplier's product availability.

4.4.4. It is Your responsibility to verify Your purchase prior to payment and in accordance, You agree that GolfHub shall not be liable to You for any discrepancies in pricing and variation in product descriptions as contemplated in 4.4.3 above subject to 4.4.5 below:

4.4.5. Where a transaction is concluded by You in respect of a product that is not available, You or GolfHub shall be entitled to cancel the transaction in accordance with 4.3. above and entitled to a refund in accordance with 4.6 below.

4.5 Deliveries:

4.5.1. GolfHub delivers mainly in South Africa, however will also deliver to selected countries within the African continent.

4.5.2. GolfHub will take all reasonable steps to ensure Your products are delivered to You as soon as possible. However, You must allow for seven (7) business days, from receipt of your Order Confirmation, for delivery to occur within the borders of South Africa and fourteen (14) business days, from receipt of your Order Confirmation, for delivery to occur in all other African countries.

4.5.3. You agree to indemnify GolfHub against any and/or all claims, damages, actions and liabilities including without limitation, your loss of profits, direct, indirect, incidental, special, consequential or punitive damages arising out of late delivery that has occurred due to reasons that are beyond the control of GolfHub.

4.6. Refund Policies:

4.6.1. Should an incident occur whereby you require and are entitled to a refund, the following procedure must be adhered to:

4.6.1.1. You must obtain a Returned Merchandise Authorization ("RMA") number from GolfHub.

4.6.1.2. The RMA number can be obtained by application through email, sent to sales@golfhub.co.za alternatively telephonically, by calling +27 (0) 87 231 0 234.

4.6.1.3. The RMA number will be emailed to You within three (3) days of date of application.

4.6.1.4. The RMA number must be clearly displayed/securely affixed to the outside of the returned package. Should the RMA number not be clearly visible on the package, GolfHub will not accept the package.

4.6.1.5. All packages must be returned to the GolfHub offices at 620 Spes Bona Str, Unit 8, Moreleta Lifestyle Centre, Moreletapark, Pretoria, Gauteng, South Africa, 0044.

4.6.1.6. You are liable for the insurance of the package, during transit to the GolfHub Offices. In the event that the package is damaged and/or lost in transit, GolfHub will not be held liable.

4.6.2. Refunds will not be granted on electronic version software packages. It is Your responsibility to ensure that You purchase the right application and version, as well as supply the correct licence registration information. In the event that the incorrect licence registration information is supplied You will be liable for surcharges pertaining to: a change request handling fee or a letter of destruction request to GolfHub or GolfHub’s supplier.

4.7. Damaged/ Defective Products:

4.7.1. You agree to inspect and ensure that all products received by You are not damaged and are in good working order on the date of receipt of the product.

4.7.2. In the event that You are supplied with a damaged and/or defective product You must notify GolfHub within two (2) days of date of receipt of the product. Notification must occur via an email, sent sales@golfhub.co.za, alternatively telephonically, by calling +27 (0) 87 231 0 234 and the product must be immediately returned to the GolfHub offices at 620 Spes Bona Str, Unit 8, Moreleta Lifestyle Centre, Moreletapark, Pretoria, Gauteng, South Africa, 0044.

On receipt of the product by GolfHub, GolfHub shall examine the product and provide You with confirmation as to whether the product is damaged or defective. In the case of the product being deemed damaged or defective:

4.7.2.1. You may request a refund from GolfHub in accordance with the procedures specified in clause 4.6; alternatively,

4.7.2.2. You may request a replacement product materially equivalent to the damaged/ defective product be delivered to you, which replacement product shall be delivered to You at GolfHub cost.

 

4.8. Product Warranties/Guarantees:

4.8.1. All hardware products which you purchase from GolfHub are serviced and supported exclusively by the product's manufacturer. The manufacturer's terms, conditions and warranties packaged with each respective product are legally binding on You. GolfHub, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, damages, actions and liabilities including without limitation, your loss of profits, direct, indirect, incidental, special, consequential or punitive damages arising out of all and/or any disputes governed by the manufacturer's terms and conditions.

4.8.2. Unless otherwise specified, all software products which You purchase from GolfHub do not have any form of warranty and/or guarantee from either the manufacturer or from GolfHub.

  1. GolfHub TECHNICAL CONTACTS

Enquiries: sales@golfhub.co.za

Website Administrator: CP van Vuuren

Email: sales@golfhub.co.za

Tel: +27 (0) 87 231 0 234